Refund and cancellation Policy
The order may be cancelled by Peramoon International Private Limited (peramoon.com) in case of unavoidable circumstances like:
- Issues found during pre-delivery quality check
- Product no longer available or temporarily out of stock
- Limitations on quantities available for purchase
- Concerns identified with regards to credit and fraud avoidance
- Inaccurate or insufficient address
- Orders from non-serviceable locations
In case cancellation of the order is due to limitation at the end of Peramoon International Private Limited, the buyer will be immediately informed of the same and offered three options: full refund, selection of alternate product of same price or delivery of fresh product in four weeks’ time. Address of delivery and courier issues may affect delivery schedule. You can be rest assured that you are completely protected as a shopper at peramoon.com.
In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will cancel the order immediately and refund the entire amount. The order cancellation has to be done by email to [email protected].
We will not be able to cancel those orders that have already been processed and shipped out by us. In case of any query, mail us at [email protected] or call at +91 - 99027 22264